new order

[lizziemcc]

Hi there

I placed an order yesterday but the order tracker hasn't updated - **********

I've noticed the order confirmation email says in the subject "please call us to discuss"

Is there a problem or is it normal for it say that in the subject.

[mod edit: removed personal details from the forum]

[Leanne_T]

Hi @lizziemcc

Thanks for posting on the community. 

If the email has asked you to call, please call our sales team who will get the order looked into for you. You can call the team on 0800 956 6000 from any phone. 

Thanks. 

Leanne 🙂