11-09-2022 11:04 PM
I had a upgrade today and they sent the wrong device I don’t want it .
12-09-2022 05:24 AM
If wrong device as been sent then I would suggest ringing CS on 150 and sending it back.
12-09-2022 08:36 AM
Hi @Godchild7
Welcome to the community.
I'm sorry to hear that you haven't received the device you wanted. I would definitely recommend speaking to our Mobile Care team so that they can check what's happened and order the correct device for you.
Chris
