When will my phone arrive?

[KatherineSorren]

I’ve been sent an order number but no tracking number 

[Leanne_T]

Hi @KatherineSorren

Thanks for coming here. 

Which model device did you order including size and colour?

When did you place the order?

Leanne 🙂

[KatherineSorren]

Hi Leanne

I ordered it on the 16tth November iPhone pro max 14 gold 512gb the order number is xkoxxxxxxxxx it says pro but should be pro max

[Mod edit: Please do not post order numbers on the public board. Thanks!]

[Leanne_T]

Thanks @KatherineSorren 

The delivery guidance when you placed your order was 'expect dispatch within 28 days'. We'll send you a text with tracking details as soon as your delivery date is confirmed.

If you would like to check the order and tracking number, please get in touch on 150 or 0800 079 8586.

Leanne.