@kelz_21 , @jessielouise994 , both of you need to download the DPD app and register with the same details as you have with EE, you will receive a notification the evening before delivery and another one on the day of delivery with a one hour window.
Which phone, what colour and storage size did you order? One of the community staff may be able to give you an idea of delivery, otherwise you will have to ring customer service to find out any more information. @kelz_21 , you should have waited until you receive your new phone before giving it to your sister, always best to wait, and personally always find best to keep one in reserve, in case anything happens, in my opinion.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
