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Upgrade

Sam_1987
Visitor

Tried to upgrade last Tuesday all went through and received email however when I track order it says nothing available what’s going on, what makes it worse is did husbands Monday all went through fine and he received it few days later. Can’t ring customer services as my speaker is broke on phone can’t get through on live chat either 😡

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Sam_1987 

Call EE on your husband phone. Calls are free to EE if you're a pay monthly customer. 

Or use live chat via your online account. 

For EE order tracking see here,:

https://myaccount.ee.co.uk/orderdetails

Thanks 

 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.