30-08-2022 01:10 PM
Tried to upgrade last Tuesday all went through and received email however when I track order it says nothing available what’s going on, what makes it worse is did husbands Monday all went through fine and he received it few days later. Can’t ring customer services as my speaker is broke on phone can’t get through on live chat either 😡
30-08-2022 02:56 PM
Hi @Sam_1987
Call EE on your husband phone. Calls are free to EE if you're a pay monthly customer.
Or use live chat via your online account.
For EE order tracking see here,:
https://myaccount.ee.co.uk/orderdetails
Thanks