Phone order

[Christianlee662]

I upgraded my contract on Tuesday which was the 1st nov 2022 I have recieved and order confirmation but I have not received any texts or emails from ee or. Dpd about my delivery and I can’t track my order either to even see if it has been dispatched please help. 

[Chris_B]

@Christianlee662  What device? Colour? Storage size ? 

[Christianlee662]

It’s an iPhone 14 pro max it’s space black and it’s the 128GB one.

Sent from my iPhone

[Chris_B]

@Christianlee662  As you can see 

its expect dispatch within 28 days.  So you’ll have to wait awhile longer before you get any notification about a pending delivery.  

[Christianlee662]

It said that It was expected dispatch within a day

Sent from my iPhone

[Jon_K]

Hi @Christianlee662.

This model is expected to be dispatched within 28 days.

The 1TB model is expected in one day, not the 128GB.

Jon