Phone order

Wilrob100
Explorer

Ordered upgrade on phone no tracking information available or expected date for delivery been 5 days

1 REPLY 1
Schockwave
EE Community Star
EE Community Star

@Wilrob100 ,,have you checked on your account to see if there is anything there?

 

You will receive a text/email from DPD the evening before delivery and another one on the day of delivery with a one hour window. You could otherwise ring customer service to find out, or write here what model size and colour and one of the EE staff may be able to let you know when to roughly expect delivery.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.