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Order not showing up

X_anayax
Investigator
Investigator

Ordered AirPods last night, paid the £10 up front and opted to pay monthly. Was sent an email saying my order was confirmed but it isn’t saying what was ordered or when it’s likely to be sent. I was also never given an order number 

1 REPLY 1
Jon_K
Former EE Employee

Welcome to the community, @X_anayax.

 

If you're unable to track your order online, I'd recommend contacting our Customer Care team for an update.

 

Jon