28-06-2022 03:37 AM
I ordered a new phone on 25/06/2022 but I can't see any evidence of this on my account and therefore there is no way to track the order? Please help!
28-06-2022 08:34 AM
Hi @Darkwolfy99,
Welcome to the EE Community. 🙂
Which phone did you order?
How was your order placed?
James
28-06-2022 11:49 AM
It was the Samsung s21 fe
28-06-2022 12:44 PM
Which colour and storage size did you choose?
How did you place your order?
28-06-2022 10:02 PM
256GB White
and I used the app to upgrade
29-06-2022 07:54 AM
Thanks @Darkwolfy99
This device is showing in stock.
Please call us on either 150 from an EE phone or 0800 079 8586 from any other phone and the team can check your order for you.
Thanks 🙂
Leanne.
29-06-2022 11:08 AM
Or you can tell me about my order because I’m not waiting any longer because I need my upgrade on my phone
29-06-2022 11:11 AM
Hi @Darkwolfy99
Sorry we have no account access on the community.
Please give us a call and the team will be happy to help 🙂
29-06-2022 12:25 PM
Could you track it if I give you the order number
29-06-2022 12:49 PM
Sorry no, we have no account access on the community you would need to give us a call 🙂
