My order

[Darkwolfy99]

I ordered a new phone on 25/06/2022 but I can't see any evidence of this on my account and therefore there is no way to track the order? Please help!

[James_B]

Hi @Darkwolfy99,

Welcome to the EE Community. 🙂

Which phone did you order?

How was your order placed?

James

[Darkwolfy99]

It was the Samsung s21 fe 

[James_B]

Hi @Darkwolfy99,

Which colour and storage size did you choose?

How did you place your order?

James

[Darkwolfy99]

256GB White

and I used the app to upgrade 

[Leanne_T]

Thanks @Darkwolfy99

This device is showing in stock. 

Please call us on either 150 from an EE phone or 0800 079 8586 from any other phone and the team can check your order for you. 

Thanks 🙂

Leanne.

[Darkwolfy99]

Or you can tell me about my order because I’m not waiting any longer because I need my upgrade on my phone 

[Leanne_T]

Hi @Darkwolfy99

Sorry we have no account access on the community. 

Please give us a call and the team will be happy to help 🙂

Leanne.

[Darkwolfy99]

Could you track it if I give you the order number 

[Leanne_T]

Hi @Darkwolfy99

Sorry no, we have no account access on the community you would need to give us a call 🙂

Leanne.