Joining ee

Kaylilou1 · ‎13-06-2023

I have today applied for a contract phone, paid the upfront fee and have received an email saying I need to call to discuss was subject.. nothing about it in email just order details and no number. Tried to call them and all options ask for a number which I don’t have yet. What do I do please

thanks

XRaySpeX · ‎13-06-2023

@Kaylilou1 : Try calling EE Sales on +44 800 956 6000 (option 2 > option 4) . That won't ask for an EE mobile no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Katie_B · ‎14-06-2023

Hello @Kaylilou1.

Welcome to the community.

Have you been able to successfully get through to the team?

Katie