20-08-2024 07:37 PM
Hi i lost my phone on 18-08-2024 i made claim while standing on the station at a time when this happened, i am paying full insurance cover every month, i am without phone and sim and i am losing my job because of that every time i call them they said your claim is under review what do you mean by this whats the point of paying that amount for insurance every time.
at the the time contract they told you that you got the phone next working day but they don’t.
very disappointed
20-08-2024 09:10 PM
@Hadia1 The insurance underwriter has to approve your claim, that’s not EE it’s Chubb European Group SE.
30-09-2024 08:19 PM
How do I get my phone repaired on insurance
01-10-2024 08:04 AM
Morning @Norwich1963.
If you wish to make a damage claim on your insurance please give us a call on 150.
Katie