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Community Activity
Replacement Sim - Ordered on Saturday 26 April 2025
Hi Everyone,I am in need of some help.Last week Saturday, I ordered a new Sim for my phone and I was told it takes up to 3 days to arrive.The problem here it is my only line that I have available for any important calls. However, this nano SIM card s...
Unable to make calls
I use wifi when I am in my house in Portugal to use internet, no problem browsing in the house or by using mobile data out the house. I want to use my IPhone to make UK calls in and out of the house, the phone does everything else it should do apart...
Cannot receive phone calls
We had EE installed on 15 March, since then we can make phone calls but cannot receive them. EE sent out for new phones - still no incoming calls spent all day yesterday on phone to them. Router only works when it thinks it will, even though light ...
Regular Internet Dropout
For the past few weeks every weekday morning at approx. 10.30am the Internet drops for a few minutes, typically five to seven including re-establishing connection, with the router dropping back to flashing orange, then to steady orange before blue an...
Not eligible for Add to Plan
I’m disappointed with the outcome of my recent experience with EE. As a loyal customer for over a year who has always paid on time, I applied to get a TV through Add to Plan but was told I’m not eligible. I really count on EE and expected some flexib...
Extremely slow 4g data connection, below 1Mbps most the time
I sighned up for an EE sim as it is advertised as fast speeds, but recently after using allot of internet (i am in hospital) my speeds have seemed to been throttled or put on some sort of data manipulation. I am on an unlimited plan and have been enj...
Resolved! Error code IPC6023
I received the EE box pro on Tuesday 30th April and activation began on 1st April. I'm using Internet mode to watch HD channels. But it give me error Error code IPC6023 for every channel. Can someone will help me?
Lost trade in
I did an early upgrade via the upgrade anytime on my iPhone 15 pro contract and have had nothing but issues with the whole upgrade process.I upgraded my 15 pro to the 15 pro max as the battery life on the 15 pro was not the best. I sent my 15 pro ba...
EE Router on blink for nearly week
Openreach were working on green cabinets & telegrapgh pile over the road from my house - since then my router has been flashing orange & nothing Ive tried has sorted it out. I dont have a landline but was told by EE to keep it all plugged in as it wa...
Our new Data Add - ons
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
