Delivery

Ellanorwood
Investigator
Investigator

Hi, I’ve ordered another phone, but everything is in my name apart from the actual account, it my email address my bank etc etc even on the app it all my name. But my great grandmother is on the account. When delivered I won’t be able to use her ID as she’s in a home. 
Will I be able to show my ID?

kind regard

 

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @Ellanorwood,

Welcome to the EE Community. 🙂

Your ID can be accepted as long as you have the same surname.

Hope this helps.

James