xbox

oscar10101
Visitor

I want to buy the xbox however it is asking me to link accounts but i do not understand what that means as I am a new customer I do not have a phone / broadband contract with them

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @oscar10101 ,

Welcome to the community,

Unfortunately, accessories are only available for EE customers, the only way you can buy this, is by going to a store, or get a phone with EE first.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

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5 REPLIES 5
Schockwave
EE Community Star
EE Community Star

Hello @oscar10101 ,

Welcome to the community,

Unfortunately, accessories are only available for EE customers, the only way you can buy this, is by going to a store, or get a phone with EE first.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Callum2519
Visitor

This is what my problem is 

Leanne_T
EE Community Support Team

Hi @Callum2519

Do you have a pay monthly account with us? 

Leanne.

Archie99
Visitor

Im the same

Jon_K
Former EE Employee

Hi @Archie99.

Do you already have a pay monthly contract with EE?

Jon