Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88457 Views
  • 61 replies
  • 130 Helpful

BT Sport error code VC018

I can't watch live sorry on my App, I could before. This is a pain as I pay extra for a service which does not work.  Tried to message technical support but unable to do so.  Tried phoning but it is a 20 minute wait which is unacceptable.  Can this b...

Dunc9 by • Visitor
  • 1214 Views
  • 3 replies
  • 2 Helpful

Smart Benefit

I am a business account customer and I have had the Amazon Prime video smart benefit for the past (nearly) 2 years. It has been great but we've now been told to pick a new Smart Benefit as it is being discontinued.I have just googled the list and not...

Prices of series s add to plan bundle ?

Just querying the prices. Series s bundle with an extra controller is £25 a month for 11 months (controller only £4 a month 11 months) Another series s bundle with headset is £31 a month for 11 months ( headset only £3 a month 11 months)Why are these...

Making a purchase

I’m trying to purchase something with EE for the first time and is saying my account needs to be linked to this or a phone number but I don’t yet have a EE phone number?

Ps5

Hello I just want to know if I have to take any other line or phone to get the ps5 or how it works thanks 

Pipe3 by • Visitor
  • 465 Views
  • 1 replies
  • 0 Helpful

Vc550 error message

Hi. I have the by sport ultimate add on (mobile app with large screen access) and when I try to cast to my Chromecast I just get the error vc550 that I don't have the right subscription... except that I do. I've tried to get hold of ee with no avail ...

harriec by • Visitor
  • 656 Views
  • 1 replies
  • 0 Helpful

Resolved! Free data

When I dial 150 a recorded voice recognises that I’m a NHS keyworker. It continues saying that EE is there for me because I was there for them. I want to know how EE is there for me practically? Why have you withdrawn the free unlimited data if you a...

Haridhama by • Investigator
  • 776 Views
  • 3 replies
  • 1 Helpful