Community Activity

Overpaid bill

Hi, Apparently I left EE on the 8th April when I switched to EE full fibre. I was sent a bill for the old contract covering April. I was then billed by my ‘new’ provider, EE for the month of April we from the 8th April. Both bills were debited from m...

RayBees by Explorer
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  • 0 replies
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Order gone missing

So i ordered a phonelast thursday from the ee store, was supposed to of been delivered last friday but i was out, parcelforce left a card saying its at my local post office, this is not the case, i have been twice now and they donr have it, i emailed...

Davey1988 by Investigator
  • 121 Views
  • 14 replies
  • 0 Helpful

Cancel contract

I have been trying to cancel my account for 6 months I have phoned as requested waited for 40 minutes for someone to answer the call only to be told they couldn’t do it and they would pass me on to someone who couldn’t after another twenty minutes th...

Interview

I tried to book my phone interview with nat hunt  and as I booked it I also accidentally cancelled. What should I do. I've tried to find a way to contact nat but I can't find one

Resolved! Bill paid but still restricted

I have paid my bill for broadband, it was paid late and my services were restricted. But now it has been paid  how long will it take for my services to work again. 

Jenni232 by Visitor
  • 428 Views
  • 6 replies
  • 4 Helpful

Resolved! Scam calls offering 40% discount

020 8252 59820191 510 140501342 832001had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fr...

dzl by Visitor
  • 14070 Views
  • 57 replies
  • 19 Helpful

Microphone

I have a Google pixel 8a and had it for about a month now and my microphone when I'm taking videos isn't working and sounds like wind blowing on it (even when I'm sat in the house) I have cleaned it, checked all my app permissions, the phone is updat...

Cancel Broadband

I would like to cancel my Broadband.The reason for this is I have moved out of where I live for a few months and do not want to be billed until I move back in.