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Unlimited data add on

HelenBz
Investigator
Investigator

Hi does anyone know if I add on unlimited data as a package that is currently on offer if I cancel at any time or if recurs without an option to remove? 

7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@HelenBz   EE a few unlimited offers is this for contract or PAYG ?   And it usually says if it’s a re-occurring add on or a limited time offer.  If it’s a re-occurring add-on, then it’ll refresh every month until you decide to cancel it.. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanks @Chris_B. It’s contract. It says recurring but wondered if could cancel at any time or after a minimum time

Is it possible to have unlimited data 

Katie_B
EE Community Support Team

Hi @HelenBz

If this shows as a 30 day add-on that is recurring then you will be able to cancel at any time. 

Please be aware if you choose to cancel part way through your billing month pro rata charges may apply. 

Katie

Katie_B
EE Community Support Team

Hi @Monicanjie1

Are you looking to change your current plan to have unlimited data or do you wish to see if there is an add-on available?

Katie

Thank you

XRaySpeX
EE Community Star
EE Community Star

For a contract's recurring UK/EU data add-on, text STOP UNLIMITED  ADD-ON to 150 whenever.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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