05-06-2023 08:05 AM
Hi does anyone know if I add on unlimited data as a package that is currently on offer if I cancel at any time or if recurs without an option to remove?
05-06-2023 08:16 AM
@HelenBz EE a few unlimited offers is this for contract or PAYG ? And it usually says if it’s a re-occurring add on or a limited time offer. If it’s a re-occurring add-on, then it’ll refresh every month until you decide to cancel it..
05-06-2023 08:57 AM
Thanks @Chris_B. It’s contract. It says recurring but wondered if could cancel at any time or after a minimum time
05-06-2023 09:06 AM
Is it possible to have unlimited data
05-06-2023 09:47 AM
Hi @HelenBz.
If this shows as a 30 day add-on that is recurring then you will be able to cancel at any time.
Please be aware if you choose to cancel part way through your billing month pro rata charges may apply.
Katie
05-06-2023 09:48 AM
Hi @Monicanjie1.
Are you looking to change your current plan to have unlimited data or do you wish to see if there is an add-on available?
Katie
05-06-2023 10:12 AM
Thank you
05-06-2023 12:12 PM
For a contract's recurring UK/EU data add-on, text STOP UNLIMITED ADD-ON to 150 whenever.