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Unable to add accessories

chrisoli83
Explorer

‎06-06-2022 06:00 PM

I have been with EE for years, however when trying to add an accessory onto my account it keeps advising me to log in and cannot move forward with an order!

 

Any idea’s anyone 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎06-06-2022 06:35 PM

You've been with EE for years but is that on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
chrisoli83
Explorer
In response to XRaySpeX

‎06-06-2022 06:37 PM

Contract

0 Helpful
Leanne_T
EE Community Support Team

‎07-06-2022 07:51 AM

Morning @chrisoli83

 

Thanks for coming to the community. 

 

Are you within the first 17 months of your plan?

 

Speak soon 🙂

 

Leanne.

0 Helpful