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Tnt sports

Mik0709
Explorer

‎19-09-2023 02:38 PM

Hi.

Ive just upgraded. I had bt sports on last set up and want it as my add on for this one as well. 

How do i check its still my addition and how to i get itvon my phone as at present i cant getvinto bt

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎19-09-2023 04:01 PM

Hi @Mik0709 

Thanks for coming here 

If you log into your My EE app, do you have TNT Sports showing as an add-on? 

Did you change the plan when you upgraded to one with an inclusive extra? 

Leanne. 

0 Helpful
Mik0709
Explorer
In response to Leanne_T

‎19-09-2023 04:30 PM

Cant log in to ee at min. Just swnds me to the comunity.
Yes i had it befire and yes i have an extra on new upgrade
0 Helpful
Leanne_T
EE Community Support Team
In response to Mik0709

‎20-09-2023 08:12 AM

Thanks @Mik0709 

Can you check your My EE this morning, does the add-on show as active? 

Leanne 🙂

0 Helpful