04-10-2022 09:12 AM
I have a 30% code that I got sent through text message but when I go to apply it, it doesn’t seem to work I don’t know if I’m applying it in the wrong place but there doesn’t seem to be anywhere that says promo code
04-10-2022 11:34 AM
Hi @Shaby1232
What kind of discount code is it? There should be a section that says 'got a voucher?'.
Chris
04-10-2022 12:23 PM
Hi thank you for the response, on the text message it says it’s an exclusive discount code but as I was going through to get a sim only I couldn’t see anything that said ‘got a voucher’
04-10-2022 01:24 PM
It's under the 'add-ons' tab when checking out, @Shaby1232.
Chris
05-10-2022 04:57 PM
Hi, ive got all the way to putting my credit card details in and cannot seem to find the add on tab
05-10-2022 06:27 PM
Hi @Shaby1232.
Does the plan that you've selected already have a discount on it?
Only one discount can be used per plan, so this could be stopping you from entering a code.
Jon
05-10-2022 07:27 PM
It’s the 31 pound unlimited data I don’t think it has a discount on it but there’s no where to put one on
06-10-2022 08:25 AM
Is there a 'Benefits' tab, @Shaby1232?
It should be the first tab in the checkout, then scroll down.
Chris