16-01-2024 10:21 AM
Can anyone advise if they have successfully received their £100 cashback from Samsung as part of the Disney plus and free ear buds offer. The ear buds arrived last week. I've checked the status of the claim and it's not even showing as sent yet, but I've received the ear buds out of the blue. No sign of cashback. Contacted Samsung and they said to check the status of my claim, which obviously I've done. Has anyone actually received the money? Thanks.
16-01-2024 12:27 PM
Thanks for coming to the community.
The Samsung site advises, your rewards will be sent within 45 days of your claim approval email to the details you provided on the claim form.
As soon as your rewards have been sent, we'll send you an email to let you know. After this, please allow a few days to receive them.
If you have been waiting longer than advised, please contact Samsung using the Help & Support - Samsung Promotions (samsungoffers.claims) page.
Leanne.