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Returning Accessories

RickyJohnson
Visitor

‎19-11-2022 11:16 PM

I bought a Sony earphone (tws) as an added accessory  from EE on a contract basis. But unfortunately the Sony earphones didn’t fit my ear properly. So can i return the Sony ones and buy another pair of earphones like the Apple AirPods from EE on a contract basis?

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎19-11-2022 11:49 PM

@RickyJohnson  You have a 14 day cooling of period to call customer services and request a return of the item.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.