Purchasing add ons
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04-11-2022 11:14 AM
When I try and purchase additional data I get a message (403 forbidden)
Does anyone else have this issue and if so, how do you resolve it ?
At the moment, I can't see how I can purchase additional time !
Andrew
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04-11-2022 01:36 PM
Hi @accountplus
Could you try clearing your cache/cookies and trying again please?
Chris
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28-11-2022 07:20 PM
I'm getting the same response. How do I clear cache/cookies?
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29-11-2022 08:00 AM
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29-11-2022 09:21 AM
I received a text yesterday saying I had used all my data and it had a link but that comes up with a forbidden message.
I similar issue was raised in the EE community which days to delete all cache/cookies!
Not sure what that is?
When I go into the app to get more data it shows as anything from 250mb to unlimited but only had reoccurring offers which I don't want, just want to add more data to cover me until my new allowance starts.
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29-11-2022 11:48 AM
