@Kerry1986x to purchase from the add to plan store you need to be a contract customer of EE, And past 30 days of that contract starting and under 17 months of that contract. If you do not have a contract with EE, you cannot purchase from the add to plan store. this store is a perk of being a contract customer of EE.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
