No Apple Music when I pay for it

[Glenn356]

No Apple Music when I pay for it

[James_B]

Hi @Glenn356,

Welcome to the EE Community. 🙂

Are you trying to set up a new Apple Music subscription through your EE account, or has your existing service stopped working?

James

[Glenn356]

Got new contract. Which has been a pain. Now no Apple Music when I had before should have just carried over. 

[James_B]

Can you still see your Apple Music add-on in the EE app, or has it been removed, @Glenn356?

James

[Glenn356]

Not there
Sent from my iPhone

[James_B]

Did you have Apple Music as an Inclusive Extra or a chargeable add-on, @Glenn356?

James

[Glenn356]

No idea was in my package I agreed
Sent from my iPhone

[Katie_B]

Hi @Glenn356. 

What happens when you text MUSIC to 150?

Does your plan include Inclusive Extras?

Katie