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Netflix. Which subscription

Bbertie
Investigator
Investigator

‎23-07-2023 02:59 PM

The Netflix smart add on says that it gives you the basic plan however that is no longer a thing. I was just wondering what level it now gives to users as I was contemplating switching to that as my benefit. 

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7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

‎23-07-2023 06:07 PM

@Bbertie   You can still get Netflix basic plan for £4.99.  So it’s probably that, you can how ever upgrade that if you pay the difference yourself. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Leanne_T
EE Community Support Team
In response to Chris_B

‎24-07-2023 09:12 AM

Hi @Bbertie 

Thanks for coming here. 

Please see our Netflix on EE , Help page  for full information 🙂

Leanne.

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Bbertie
Investigator
Investigator
In response to Leanne_T

‎24-07-2023 10:08 AM

On that page it says the basic subscription but that no longer exists nor matches that description. 

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Leanne_T
EE Community Support Team
In response to Bbertie

‎24-07-2023 10:14 AM

Hi @Bbertie 

If currently have the Basic plan through EE can continue to enjoy Netflix without any changes at this time.

Leanne. 

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Bbertie
Investigator
Investigator
In response to Leanne_T

‎24-07-2023 10:33 AM

I do not currently have Netflix and am thinking of using my smart benefit for it. I was wondering what plan it would be as basic doesn’t exist anymore. 

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Leanne_T
EE Community Support Team
In response to Bbertie

‎24-07-2023 10:54 AM

I see @Bbertie 

I would suggest calling us on 150 and the team will see what options are available if you currently don't have this as your smart benefit. 

Leanne. 

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EssexBoyEE
Ace Contributor
Ace Contributor

‎24-07-2023 11:42 AM

@Bbertie If it helps, these are my choice of Netflix Account Options - 

Change Streaming Plan

 

CURRENT PLAN:Basic

Good video quality in HD (720p). Watch advert-free on any phone, tablet, computer or TV. Download on 1 device.Included in your EE bill.
CURRENT PLAN

Standard

Great video quality in Full HD (1080p). Watch advert-free on any phone, tablet, computer or TV. Download on 2 devices.£4 extra/month on your EE bill.*

Premium

Our best video quality in Ultra HD (4K) and HDR. Spatial audio available. Watch advert-free on any phone, tablet, computer or TV. Download on 6 devices.£9 extra/month on your EE bill.*
*Actual price may be lower depending on your agreement with EE, and will be reflected on your EE bill.

Only people who live with you may use your account. Watch on 4 different devices at the same time with Premium, 2 with Standard or Standard with adverts and 1 with Basic.

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