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I need to be a member to get to the next stage of financing a ps5?

dancolbourne96
Explorer

‎30-10-2022 11:35 AM - last edited on ‎03-11-2022 07:46 AM by EE Community Moderator

Hi I'm on here but it's still saying I need to be a member to get to the next stage of financing a ps5? Any ideas?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎30-10-2022 11:38 AM - edited ‎30-10-2022 11:39 AM

@dancolbourne96  To purchase from the add to plan store you need to be a contract customer and be within the first 17 months of that contract.  The add to plan store is a place for EE customers to purchase items over 11 months with this added to the tariff bill.    That’s why it’s called the “Add to plan store” 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Schockwave
EE Community Star
EE Community Star

‎30-10-2022 11:39 AM

Hello @dancolbourne96 ,

Welcome to the community,

Do you have a mobile contract with EE, either phone or sim only?

PS5 is an add-on and counts as an accessory and can only be ordered if on a mobile contract and not pay as you go.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.