I have a reacuring add-on I can't remove, why?

[Tobiskai]

I keep getting charged £9.99 per month for a add-on I can't remove! Plus the add-on isn't on my add-on list?!?! But it's on my bill!?!?

[Leanne_T]

Hi @NLP7

Thanks for trying. 

If you give us a call on 150 as @Chris_B has advised, the team will help you get this removed 🙂

Thanks. 

Leanne.