12-10-2022 01:45 PM
12-10-2022 01:53 PM
Hello @Winifred12 ,
Welcome to the community,
Xbox is classed as an add-on, so unless you have a monthly contract with EE, you will not be able to order the Xbox or any other add-ons. It needs to be a mobile phone or sim only contract.
12-10-2022 01:55 PM
@Winifred12 You can only purchase from the add to plan store if your an EE contract customer and are within the first 17 months of that contract.