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Community Activity
Roaming refresh
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Resolved! Mobile phone contract end date
Sent returns kit back but not arrived
I moved to EE from sky back in January after a massive price hike... I ordered a pro box, a mini box and a router hub. Only the hub and 1 mini box arrived. So I called them up and the woman told me there was a problem with the pro boxes so I would ha...
Resolved! Roaming Inclusive Extra Changed Mid-Contract – What Are My Options?
Hi all,I’m really hoping someone can help or offer advice here because I’ve been left in an absolutely awful position by EE.When I renewed my contract, one of the main reasons I stuck with EE was because of the Roam Abroad Pass included as an Inclusi...
Resolved! WiFi 7 Dropping Connections
Is anyone else having issues with WiFi 7 Router loosing connections currently??Having been with Wifi 7 for a while (3+ Months) over the last couple of weeks I am experiencing various items that are connected to my WiFi losing connection, now normally...
Direct debit
I try to change my direct debit for my plan and for phone.Changed through app , but its been hanged only for a plan. Try to call 150, there through voicemail need to change - changed there and received confirmation. But for device is stays old , and ...
Resolved! Spam texts from name no number
I get daily spam texts from names like ‘Sara’ advertising gambling services amongst others. I can’t report them to 7726 because there is no number attached, just the name. How can I stop this? I don’t want to mute them because they still come up at t...
Sound bar problems
I have eetv pro box with a 4k panasonic tv snd goodmans compact soundbar 30w.I get great sound from the red/yellow coaxial cables sound bar - dvd player. Which is hdmi connected to tvNot able to get sound on hdmi setting one end is in the eARC on tv ...
Did not receive 24 month Xbox ultimate and £70 EE Game Card with Xbox Series X
I ordered a Xbox series X bundle with 24 months of Xbox ultimate and a £70 EE game card and when it arrived only the console was in the box with no cards, have received no emails, texts or anything in the post so far. Any ideas when I will get these ...
