Ee perk account deactivated

[Liams40]

Can someone help with my ee perk account ? It’s says deactivated and when I try and register again it won’t let me, I can’t log in and it won’t send me a new password link ?? 

[James_B]

I've sent some information to your community inbox, @Liams40 

James

[Karne12]

I have the same issue.  I want to come back to EE after 4 years.  Perk account deactivated no one in the shop could help and x3 advisers when I called today.  Website useless.

[Leanne_T]

Hi @Karne12 

Thanks for coming here. 

I have sent you a private message for some details. 

Leanne 🙂

[Claire710]

I’m having the same issue. I’ve been a EE customers for years and years - never had this problem before. Thanks. 

[Leanne_T]

Hi there @Claire710 

Welcome to the community.

Did you receive any emails from our perk team to re-validate the account? There should be a link to validate your details and activate the account. 

Thanks 🙂

Leanne.

[Claire710]

Hi Leanne, 

A thanks for the quick reply. No I haven’t received an email to re-validate. Nothing in my junk box either. 

Thanks

Claire

[Leanne_T]

Thanks for checking @Claire710 

I have sent you a private message, please take a look and get back to me when you get the chance 🙂

Leanne.

[mark2466]

Hello James 

It's saying I am deactivated 

Please help 

I am a ambulance driver , I thought it was still active.

Just looked and I am deactivated.

Thanks mark

[mark2466]

Hi Leanne 

Can you please help me 

I am deactivated too 

Can't get my code 

Thought it was still active.

Thanks!!!! 

Mark