Ee Perks password reset not working

[Ramoo]

Just upgraded and need to apply ee perks discount.

however my registered password for ee perks is not working

and when I try to reset it this is not working either. 

can you help? 

[appudongare]

replied you in a private message.thanks.

[gar4]

Hi, I’m having the same issue to. No problems logging into MY EE, but the portal just keep getting incorrect password / email combo. So when click PASSWORD RESET, no email received. So frustrating

[Christopher_B]

Hi @gar4

I hope you're well and having a nice weekend, are you up to much or is it a chilled one? 

When you first registered for Perk, did you validate you're email via the link we sent to your work email? 

Thanks

Chris

[Krowlandson]

I'm also having this problem EE perks won't accept my password and password reset emails are not coming through to my inbox.

[Christopher_G]

Hi @Krowlandson

Are the reset emails going through to your spam/junk folder?

Chris

[Karanchopra1993]

I can’t reset my password for EE perk

[Leanne_T]

Hi @Karanchopra1993

Thanks for coming to the community. 

Did you register with your work or personal email? 

What happens when you try and reset the password?

Thanks 🙂

Leanne.

[StellaMD]

Hello,

I am also having the same issue of not being able to reset my EE perks password.

This means I can not access my codes.

What do I do,please?

[PaulaBlenks]

I am having the same issue.. could you help please.. I’ve received the reset emails but they are not accepting the details

[Pp0908]

Having the same issue trying to sort a perks discount and can’t reset my password or enter with my password