EE perks account deactivated

[Taybar-xo]

My EE perks account has been deactivated, I’m now due for an upgrade but cannot access my codes. I’ve called up and the customer service team suggested I need to speak to my HR team at work as it has something to do with them. I’ve spoken to them and they have no clue what to do. I feel like I’m going around in circles.

I still have my nhs discount as I still work in the nhs sector so it can’t be that 

Any help would be appreciated 

[Michael_D]

Hi @Taybar-xo 

Thanks for coming to the community.

I've sent you over a private message to take some details to help with getting your Perk access.

Michael

[purplefloydy79]

HI Michael i have exactly the same issue- please can you help me too? i want t o upgrade and acc deactivated. EE customer services cannot help me and nothing on EE perks to tell me how to fix this 

[Leanne_T]

Hi @purplefloydy79 

Thanks for coming here for help with the perk account. 

I've sent you a private message for some extra details. 

Speak to you soon 🙂

Leanne.

[purplefloydy79]

Thank you.
****************

Many thanks

Fay *****

[mod edit: removed personal details from the forum]

[Leanne_T]

Hi @purplefloydy79 . 

Thanks very much for sending these details, I have removed them from the public forum. 

Once the perk team get back to me I will private message you on here 🙂

Leanne.