EE perk

[Jake3945]

I was contacted by EE regarding a new sim package, I was informed by the customer service that I needed to sign up to the EE perk system to gain a code. I registered with my personnel email and managed to set my work email address for verification. 
I have now received the verification email to my work email however when I try to login to validate, I get an error message saying details not recognised. The details are defiantly right and I have even tried to reset my password but I do not get any reset email. 

[Leanne_T]

Hi @Jake3945

Thanks for coming here. 

Can you log in using the work email address? 

Leanne.

[Jake3945]

Hi Leanne, 

No I cannot, all I get is an error messaging saying your authorised token has expired. 

[Leanne_T · Accepted solution]

Hi @Jake3945

Can you try logging using this link with the work email address - Login | EE, does this work?

Leanne.

[Jake3945]

Hi Leanne, 

That link has now worked, I don’t know why it didn’t work before. Thank you! 

[Leanne_T]

No problem at all @Jake3945

Leanne 🙂