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EE Perks account

Laura15111
Explorer

‎29-01-2024 01:32 PM

Hi there,

Hope you can help. I am looking to upgrade my phone in the near future and am unable to access my perks account to get the NHS discount code.

I have requested to reset my password several times using both my work and personal email but no emails have been sent / arrived.

Can someone advise how I can get the account reset.

Thanks

 

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎29-01-2024 03:16 PM

Hello @Laura15111. 

Thanks for coming here. 

Have you been able to check your Spam/Junk folders?

Katie

0 Helpful
Laura15111
Explorer
In response to Katie_B

‎29-01-2024 03:57 PM

Hi Katie,

Yes, I checked those and nothing.

thanks

laura

 

 

0 Helpful
Christopher_G
EE Community Support Team
In response to Laura15111

‎29-01-2024 04:08 PM

OK, thanks @Laura15111 

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks

Chris
 

0 Helpful