02-08-2022 11:47 AM
Hi,
updated company email thru online chat but can’t access ee perks. I request a change of password but never received email.
02-08-2022 01:34 PM
Hi @morrison155
Welcome to the community.
What error message do you get when you try to log in?
Have you checked your spam/junk folder?
Chris
02-08-2022 02:19 PM
hi Chris,
it says that the new email is not registered with ee perks even though the email address was updated this morning by an ee advisor
02-08-2022 02:30 PM
OK, thanks @morrison155.
What happens when you try to register for a new account?
02-08-2022 02:51 PM
It just says my name and phone number are already registered with ee perks and that the new company email is not registered
02-08-2022 02:58 PM
I've sent you a private message to get some more information from you.
