18-07-2026 12:50 PM
Hi, I have been in to store today and upgraded, before I went I made sure I had an up to date EE perk code so they could add it to my order like I have done for as long as I remember, the EE store told me that they no longer do the perk yet and haven’t done for about 3 years (I upgraded 2 years ago and used it!) when looking at other people’s comments I can see that it can still be used so I am quite annoyed that I have upgraded and not been able to use this!
19-07-2026 10:38 AM - edited 19-07-2026 10:38 AM
Perks codes are online only, maybe you were given another discount type in store.
Use your EE app or https://ee.co.uk/
Thanks
19-07-2026 11:09 AM
Good morning @vic_woodhead.
I would recommend giving us a call and speaking with our customer care team who can look into this further.
Katie