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Decatived account

Angelmouse30
Explorer

Hi, can someone please help me reactively account. Iv tried changing the password, but it says my account has been deactivated and I'm unable to sort it.

Please help!

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

OK, thanks @Angelmouse30 

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks 🙂
Chris

View solution in original post

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

Is it on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Christopher_G
EE Community Support Team

Which account has been deactivated, @Angelmouse30? Is it your My EE account or a EE Perk account? If you give us a little more information, we'll be able to help some more.

Thanks

Chris 

Hi Chris,

Sorry, its my ee perks account that is deactived.

Makeda

Christopher_G
EE Community Support Team

OK, thanks @Angelmouse30 

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks 🙂
Chris