Chubb insurance link not working for over 2 weeks ??

[Paul691601]

Hi all . Ive paid for insurance but broke screen a fee weeks ago .

i dont want to have to call in but may have too .

the link to the insurance claim is not working at all and hasnt been for a couple of weeks ?

any ideas why . 
before i have to sit in a que ?? 
thx all 

[James_B]

Hi @EdSpeed,

Please get in touch with Customer Care so a member of our specialist insurance team can help.

They'll be able to process your claim and raise a fault ticket for the issue you're seeing online.

James

[LJones05]

2 years on and still not working, yet every time I’ve had to phone for insurance in the last 2 years the first thing they say is ‘it’s easier to apply online’.

Tried on Android, iPhone and IPad on Chrome, Safari and Edge. 

Still getting the same server error as I did in 2021

[Leanne_T]

Hi @LJones05 

I am sorry to hear the link is not working for you. 

To get this looked into a fault raised please call us and the team will be happy to help. 

Leanne.