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Can’t swap Swappable benefits

masonClol
Investigator
Investigator

‎10-10-2022 04:13 AM

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With my new contract my benefit seems to be stuck on Apple Music, I use Spotify so I don’t need this but it won’t let me change to BT Sport, why is it locked on Apple Music? 
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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎10-10-2022 08:29 AM

Hi @masonClol 

When was your last benefit choosen? You can only swap benefits once every 30 days. If you set this new contact up with Apple then you'll need to wait 30 days. 

Thanks 



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