15-04-2023 09:22 AM
I currently have BT Sports as a free add on but when I go to upgrade my tablet its no longer offered. Does anyone know if this means I'll lose it if I upgrade. If it does I'll not bother
15-04-2023 11:21 AM
@Dawn12 Yes you will loose it it only applies to that contract you currently have.
15-04-2023 11:34 AM
Is it not offered as a swappable now
15-04-2023 12:37 PM
15-04-2023 12:50 PM
I've tried all morning to upgrade my tablet and it doesn't show. Only shows on phones. I'll not bother upgrading
16-04-2023 07:44 AM
I'm sorry to hear this is happening @Dawn12.
I would recommend speaking with our technical care team who can try an account refresh and raise a ticket to escalate this further should it need to be done.
Katie
17-04-2023 02:55 PM
I would but I'm off sick because I've gone deaf and the online chat never works lol. Never mind
17-04-2023 03:07 PM
Hi @Dawn12
You can find ways to contact us using the Relay UK service, or messaging on our get in touch page.
Leanne.