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Add on

Sam323
Explorer

‎13-07-2022 11:14 AM

Yesterday I brought a 6 pound add on for 1gb of data however I've woke up this morning and it's gone what can I do about this ?

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎13-07-2022 11:22 AM

What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Sam323
Explorer
In response to XRaySpeX

‎13-07-2022 11:57 AM

It just tells me about my remaining text and call balance I scrolled back
to make sure I had done the add on and I had receive a text from 150
telling me it had gone on but as I say this morning it's no longer on there
0 Helpful
Christopher_G
EE Community Support Team
In response to Sam323

‎13-07-2022 03:55 PM

Is it showing on the add-on status checker, @Sam323?

 

Chris

0 Helpful