Account deactivated

[MrGilly]

Hi I am registered with EE perks for my Home Office discount. However it now says my account is deactivated due to not activating in the allocated time frame. When I try password reset it allows this to be done however when I login the same message about my account being deactivated. It won’t allow me to sign up again as says my work email is already in use. I am wanting to upgrade asap so I would like to be able to access my code for my discount again. Please can you assist? Thank you.

[Leanne_T]

Hi @MrGilly

Thanks for coming here. 

I've sent you a private message on here for some details. 

Leanne.

[MrGilly]

Hi

**************

thanks 

[mod edit: personal details removed from the forum]

[Jungleg]

I am also having the same problem . I’ve tried to reset and then it is saying my account has been deactivated . Is there anything that can be done?

[Leanne_T]

Hi @Jungleg

I've sent you a private message on here for some details. 

Leanne.

[MrGilly]

Hi,

I have attempted to re register but still showing as deactivated

Thanks

Sent from my iPhone

[Leanne_T]

Hi there @MrGilly

Could you private message me a screenshot of the message when you try and register and your mobile number please? 

Leanne.