28-02-2023 08:25 PM
Hello. I logged in to MyEE to look at upgrading my Google Pixel phone (the 24 month plan will finish at the end of May). I was pleased to see that the upgrade fee was waived if I wanted to upgrade early
When I went to the check out, the fee was still there. Am I not understanding something here?! Is there another meaning to "Get 100% off early upgrade fee"?! Thanks for any help. Baffled and a bit annoyed
01-03-2023 08:14 AM
01-03-2023 11:53 AM
Hi James
Yes, I've just checked
01-03-2023 01:30 PM
Hi @hubba1,
Please get in touch with our upgrades team on 150 so a member of the team can make sure this offer is applied to your account.
They'll be happy to help. 🙂
James