by GillianA Investigator
Investigator

Upgrading

Hi im wondering wether anyone can help me iv tried upgrading then got a email saying the phone i tried upgrading to is out of stock so then i done a different upgrade with a different colour but its been two days now and i havent heard anything back  

5 REPLIES 5
by Grand Master
Grand Master

Re: Upgrading

Hi @GillianA 

 

Have you checked EE order tracking?

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by GillianA Investigator
Investigator

Re: Upgrading

Hi yes i have tried that at first i tried ordering a iphone 11 pro max in green but was out of stock so i re ordered one in gold i received a email saying the order was being processed 

by GillianA Investigator
Investigator

Re: Upgrading

Each time i try to track it it comes up with sorry we cant show you your order details right now 

by GillianA Investigator
Investigator

Re: Upgrading

 
by Grand Master
Grand Master

Re: Upgrading

Hi @GillianA 

 

Best calling EE CS on 150 to check on your order if the tracker isn't working.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

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