Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8059 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18174 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35126 Views
  • 49 replies
  • 11 Helpful

Phone upgrade

Every time I try and look at my upgrade options either using the App, I get a message saying, 'We can't load this right now, something went wrong with our server. Check you're online and try again in a few minutes,If I log in using a web browser on m...

Greg199 by • Visitor
  • 139 Views
  • 1 replies
  • 0 Helpful

Overseas Roaming data add ons

Hi all, I recently travelled to India for a work trip for which I choose to use the data roaming add on option of around £7.50 a day so I could find my way about and order ubers if I needed, The problem is I hardly ever had any coverage, it was awful...

jem12345 by • Visitor
  • 226 Views
  • 2 replies
  • 1 Helpful

Resolved! Hi

Hi When did my EE contact start?

Msf by • Investigator
  • 121 Views
  • 2 replies
  • 1 Helpful

Re: unauthorised extra charges

I have the same issue £238.93 in extra charges to Sony PlayStation. One week after receiving the bill I cannot seem to resolve the issue . EE say it’s Sony PlayStation problem spoken to them they say communicate with Boku they say not transactions sh...

Most solutions
More
Top Helpful authors
More