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EE Perks Validate email not received

Anthony-P83
Investigator
Investigator

I've registered my company on EE perks and still not received the email to confirm the account! I can login but it still tells me I need to confirm the email.

I done forgot password and I get the email for that but not the confirmation one.

 

Can someone from EE fix this as it seems to be a problem that keeps happening.

1 SOLUTION

Accepted Solutions

Hi Katie_B I have checked both folders and have been trying since yesterday morning

View solution in original post

61 REPLIES 61
Leanne_T
EE Community Support Team

Hi there @Anthony-P83

 

Welcome to the community.

 

Did you enter your work email address and personal email?

 

If so, could you check both, including the junk/spam folder, is the email there?

 

Speak soon 🙂

 

Leanne.

Checked both emails. Still nothing!

 

 

Leanne_T
EE Community Support Team

Thanks @Anthony-P83

 

I have sent you a private message on here for some details.

 

Leanne.

Still nothing from EE about this.

 

I feel like this is just a scam 

Leanne_T
EE Community Support Team

Hi there @Anthony-P83

 

Thanks for coming back to us.

 

EE Perk is an active offer, I have sent your details over to the team to be looked into.

 

As soon as I hear back, I will be in touch.

 

Leanne 🙂

Hi, I appear to be experiencing the same issues as everyone else before me!

 

Im not receiving an verification email to my work email and have already checked my junk/spam folder as well. I am a member of the emergency services and have gone through the link I see you have previously listed still with no success.

 

I don’t have an existing EE account as I’m looking to change from my current provider. 

 

please help! 

Leanne_T
EE Community Support Team

Hi @28HCI77

 

Thanks for posting on the community.

 

I have sent you a private message to get some details from you.

 

Speak soon 🙂

 

Leanne.

Hi, 

 

I'm having this same problem I have resent the validation email multiple times and I am not receiving it. 

 

Please can you help

Leanne_T
EE Community Support Team

Hi @Elliotjohn

 

Thanks for coming to the community.

 

Have you checked your junk/spam folder to see if the verification email is there?

 

Speak soon.

 

Leanne.