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UK eSim network issues roaming in Mexico

rscwbach
Visitor

‎03-11-2021 02:23 PM

I swapped my physical SIM with eSIM a couple of months ago - all working fine in UK.  Arriving in Mexico, it will not connect to any network - so no calls or texts, even to 150!  iPhone 11 - have done all the things Apple recommends (re-start, switch between manual/automatic network selection, etc.).  I’m on a pay monthly contract. Grateful for any help, suggestions 

0 Helpful
1 REPLY 1
Chris_B
Grand Master
Grand Master

‎03-11-2021 03:25 PM

@rscwbach  Did you enable roaming via your online account?    Obviously trying to call 150 will not work as it’s still a phone call as is a text.