Roaming

Sm1ler
Visitor

Good morning 

I paid to have roaming in the States

im just checking if it’s been activated and will work 

The last time I flew,it didnt activate until I phoned 

cheers Stephen 

2 REPLIES 2
Katie_B
EE Community Support Team

Good morning @Sm1ler

Welcome to the EE Community. 

Where abouts in the states are you heading to?

Have you paid to use the Roam Abroad Pass?

I would recommend texting ROAMING to 150 to ensure roaming is activated on your account before you leave the UK.

Katie 🙂

bristolian
EE Community Star
EE Community Star

Once the roaming facility is activated on your phone, there's no reason for it to be deactivated unless you specifically request it. But texting ROAMING to 150 as mentioned, is a good check.

Incidentally, the facility itself is free - what you're paying for is a billing add-on, which is separate to the ability to use your phone in foreign countries.