08-12-2022 08:43 AM
Good morning
I paid to have roaming in the States
im just checking if it’s been activated and will work
The last time I flew,it didnt activate until I phoned
cheers Stephen
08-12-2022 08:47 AM
Good morning @Sm1ler.
Welcome to the EE Community.
Where abouts in the states are you heading to?
Have you paid to use the Roam Abroad Pass?
I would recommend texting ROAMING to 150 to ensure roaming is activated on your account before you leave the UK.
Katie 🙂
08-12-2022 12:49 PM
Once the roaming facility is activated on your phone, there's no reason for it to be deactivated unless you specifically request it. But texting ROAMING to 150 as mentioned, is a good check.
Incidentally, the facility itself is free - what you're paying for is a billing add-on, which is separate to the ability to use your phone in foreign countries.