15-04-2026 11:12 AM
I’m in France.
Didn’t activate Roaming before leaving UK and couldn’t make a call to activate roaming.
I’m a monthly billed user with broadband
Need to use data, Thank you
15-04-2026 11:41 AM
@Prince9 : Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.
Did you receive a Welcome text upon arrival?
As you are on contract, you needed to have activate roaming on your EE a/c before leaving UK by texting ROAMING to 150. Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.
Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.